Utility Billing

The February winter storm caused many issues with pipes freezing and breaking. If this happened to you, this page describes our leak adjustment process. https://www.hutchgov.com/635/Leak-Adjustment-Process You may qualify to have your water bill lowered. 

In addition, water bills may be slightly higher if you let your water run to prevent freezing.


To pay online or view your statement, you will need to register.  Register at waterbill.hutchgov.com  Need help?  Call us at 620-694-2621 or click here to see how to register..

Register here to view your statement and pay online.

Register-here-Button-Green
For Water or Sewer Emergencies During Business Hours:
 Mon. - Fri.  8:00am - 5:00pm

620-694-1900

emergency after hours phone

We are pleased to offer all Hutchinson residents free online payments for your utility bill that is absolutely free of charge with no convenience fee. We’ve added a lot of new features including the ability to manage and pay for multiple addresses, view your payment history and usage for water, sewer, refuse and storm water. You can also sign up for the auto pay option and avoid late fees and the paperless billing will help save time and money. If you have questions or feedback, please contact us at 620-694-2621.

 If you have a water or sewer emergency after hours, on weekends or holidays, please call 620-694-1900. 


Payment Options

  • Pay Online
  • Bank Drafting Application Form (ACH) Mail: 
    City of Hutchinson Utility Billing Department
    P.O. Box 1567
    Hutchinson, KS 67504
  • Cash Payments:
    City Hall
    125 East Avenue B
    Hutchinson, KS 67501
    Monday - Friday
    8 a.m. - 5 p.m.
  • Drop Box Location:

    • You can also drop it off at our convenient mail slot located on the west end of City Hall 125 East Avenue B 24 hours a day. Payments at the drop boxes are picked up before 8 a.m Monday - Friday. Please include your check or money order with your payment stub, for security reasons, please do not mail or drop off cash.

If you have any questions, please feel free to contact us at 620-694-2621