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Animal Shelter

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1. What do I do if I want to surrender or relinquish my pet to the shelter?

You can relinquish your pet to the shelter Monday through Friday, 12 - 6 p.m., or Saturday through Sunday, 12 - 5 p.m. There is a $30 surrender fee per animal. If you live outside Hutchinson, but still in Reno County, please call ahead; we may not have space to accept your animal. We cannot accept animals from outside of Reno County. If you have any records (i.e. veterinarian records) those would be helpful for us also.

2. What do I do if I have lost my pet?

The first step is to contact Animal Control at 620-694-2636 and ask if they have picked up your pet. Fill out a lost report online. Provide a picture and check the shelter every few days.

You can also advertise by flyers in your neighborhood and run a lost pet ad on KWBW radio (it's free by calling 620-662-4486). Check back with the Animal Shelter periodically to see if your pet is there.

3. What happens if I come in to reclaim my impounded pet after the holding period has expired?

By law, we are required to hold all stray animals for a set amount of time, called their holding period before they become the City's property. Once the animal becomes the City's property, in order to get the animal back, you would have to apply to adopt said animal. You would have to go through the normal adoption process and it is subject to approval.

4. What is the "holding period" of an impounded animal?

According to Kansas state statute, the Kansas Pet Animal Act, 47-1710, we are required to hold all stray animals for 3 full days of normal business hours, excluding the day the animal arrives at the shelter, to give the owners a chance to reclaim their pet. After the holding period has expired the animal becomes the City's property and may either be offered up for adoption, transferred to another agency, or humanely euthanized.

5. What happens to animals surrendered at the Hutchinson Animal Shelter?

As long as the animals are healthy and adoptable, we will offer them up for adoption. However, we are not a no-kill facility and we frequently run out of space for animals and do end up euthanizing animals solely for space reasons some times.

6. How long do you keep animals at the shelter?

We do not have a set time period that we hold animals at the shelter, once they are adoptable. As long as they are healthy, adoptable and we have space we will give them as long as possible to find a home. However, we do occasionally end up having to destroy perfectly healthy, adoptable kitties and puppies because we run out of room to house them.

7. How many dogs are you allowed to have per household inside Hutchinson city limits?

Currently, you are allowed to have 4 dogs per household.

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Brush Up! Hutch Paint Program

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1. What is the Brush Up! Hutch Paint Program?

The purpose of the Brush Up Hutch! Paint Program is to assist eligible homeowners in the City of Hutchinson with the cost of repainting the exterior of their homes and to alleviate deteriorating housing conditions within the City. This program was established in conjunction with the adoption of the International Property Maintenance Code (effective on July 1, 2011).  Because the code requires home exteriors to be painted, homes in the greatest need of paint will be given highest priority to receive funding. To obtain an application, please visit the following page: http://www.hutchgov.com/979/Brush-Up-Hutch

2. How do I apply?

Homeowners interested in the Brush Up Hutch! Paint Program must apply through the City of Hutchinson Planning & Development Department. Applications are available at City Hall, 125 East Avenue B, Hutchinson, Kansas or online at http://www.hutchgov.com/979/Brush-Up-Hutch Applications are highly encouraged to be submitted between March 1 and October 31.

3. What are the eligibility requirements?

The program is operated on a first come, first served basis with priority given to homes in most need of exterior paint. Assistance is provided based on the following eligibility requirements:

• Applicants must own and reside in the property to be painted.
• Applicants may not own more than one property.
• At least one of the following:
  • Applicant’s income must be at or below 120% of the median family income for Reno County.
  • Applicant’s home must be valued at or below $50,000 by the Reno County Appraiser’s Office.

Income Eligibility

The following income guidelines illustrate the maximum yearly income based on number of people in the household and 120% of the 2016 median family income in Reno County:

Total income is calculated from all regular payments (i.e., weekly, bi-weekly, semi-monthly, or monthly) resources and is based on gross pay – before taxes and expenses are deducted – over three pay periods. Income guidelines must be met if applicant’s home is valued over $50,000.

4. Where can I find more information about Brush Up! Hutch Paint Program?

http://www.hutchgov.com/979/Brush-Up-Hutch

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Building Inspection Department

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1. What are the current building codes?

International Building Code 2012 Edition
International Mechanical Code 2012 Edition
International Plumbing Code 2012 Edition
International Fuel and Gas Code 2012 Edition
International Fire Code 2012 Edition
National Electric Code 2011 Edition
International Existing Building Code 2012 Edition
International Residential Code 2012 Edition
International Property Maintenance Code 2012 Edition
ICC A117.1-2009 Accessible and Usable Buildings and Facilities

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Other Calculations:
Wind Speed: 115 mph (commercial buildings); 90 mph (residential buildings)
Ground Snow Load: 20 lbs
Seismic Design Category: B
Frost Line Depth: 32 inches

Local amendments to the above-listed codes are found in Chapter 21 of the Hutchinson City Code. Click here to read the adopted local amendments.

2. When is a Building Permit required?

The 2012 International Residential Code Section R105.1 states, “Any owner or authorized agent who intends to construct, enlarge, alter, repair, move, demolish or change the occupancy of a structure, or to erect, install, enlarge, alter, repair, remove, convert or replace any electrical, gas, mechanical or plumbing system, the installation of which is regulated by this code, or to cause any such work to be done, shall first make application to the building official and obtain the required permit.”

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Burning Regulations

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1. Why are the fire station phone numbers not listed in the phone book?

Hutchinson has an enhanced 911 system for all emergency calls. To avoid an emergency call not being answered due to units being out of the station, the station phone numbers are not listed. Non-emergency calls are routed through 620-694-2871.

2. How do I get a burn permit?

Call Emergency Communications Center at 620-694-2800, at least a day in advance of your proposed burn.

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Community Gardens

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1. What are community gardens?

Community gardens are any piece of land that is gardened by a group of people. There are many different types of community gardens: Allotment, Cooperative, Youth, Therapeutic, and Entrepreneurial. Community gardens may be eligible to receive community garden incentives from the City. Please contact the Planning and Development department for more information: http://www.hutchgov.com/191/Planning-Development 

2. Can my family create a community garden?

The city does not regulate who may create a community garden. However, to receive an incentive from the City, the applicants must be any group of at least three unrelated persons not residing in the same household.

3. How do I apply?

For more information, please read the following brochure: http://www.hutchgov.com/DocumentCenter/Home/View/4783 

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Emergency Fire Reporting

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1. Why are the fire station phone numbers not listed in the phone book?

Hutchinson has an enhanced 911 system for all emergency calls. To avoid an emergency call not being answered due to units being out of the station, the station phone numbers are not listed. Non-emergency calls are routed through 620-694-2871.

2. Why do I have to call 911? Can't I call the fire station direct and save time?

The 911 emergency system is designed to save valuable seconds. When you dial 911, the system routes the police or fire unit that is closest to your home. Fire stations are not properly equipped to take emergency calls and calling the station directly wastes valuable response time.

3. Do you get cats out of trees/telephone poles/off of roofs?

No. Try opening a can of tuna, placing it in close proximity of the cat and waiting for the cat to get down on its own.

4. Should I call 911 for a fire that I put out?

Yes. No matter how big or small, you should always have the fire department check any fire. We want to make sure the fire is completely out and has not found hidden spaces by which to spread.

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Fences

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1. Do I need a permit for a fence?

A fence permit is required to be obtained by the property owner or contractor prior to the installation of fence. The cost is $28.75. Basic information needed on the application includes the proposed fence materials and the fence height. A site plan illustrating the location of the fence is required. An application can be obtained online at www.citizenserve.com/hutchinson

2. Do I need a permit to repair a fence?

No.

3. Do I need a permit to replace a fence?

If more than 50% of the fence will be replaced, a permit is required. A permit is also required if:

• The new fence will be a different material than the existing fence.
• The new fence will be taller or shorter than the existing fence.
• The new fence will be installed in a different location than the existing fence.

4. How tall can my fence be?

You can install a three-foot (3’) fence anywhere on your property. You can install a four foot (4’) open fence, such as chain link, picket, or split rail, anywhere on your property. You can install a six foot (6’) solid fence in the side and rear yards, but not in a front yard. If your house is on a corner lot, you will need to confer with the Planning and Development Department staff about fencing requirements for your property. Corner lots have special requirements, including limitations on fencing in the sight triangle near an intersection.

5. What materials can be used to build a fence?

Permitted materials include:

• New lumber and new wood boards
• Rustic wood
• Chain link
• Wrought iron and decorative aluminum
• Vinyl
• Brick and masonry
• Stone, rock, and concrete block
• Stucco
• Welded wire

Prohibited materials include:

• Sheet metal
• Metal building siding and roofing materials
• Corrugated metal or fiberglass
• Barbed wire except as may be permitted for security requirements
• Chicken wire
• Plywood
• Scrap wood or scrap metal
• Canvas, nylon or other non-rigid material or fabric
• Cast-off, secondhand or other materials not originally intended to be used for constructing or maintaining a fence
• Stock fences

6. What if I think my neighbor’s fence is on my property?

Boundary disputes between neighbors are considered a civil matter, so you may need to enlist the services of a licensed land surveyor and/or an attorney. The City does not provide surveying services or legal counsel to residents. To determine if the fence is located on your property, you will need to contact a licensed land surveyor to survey the property lines, which will then determine the legal location of the fence.

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Fire Code/Inspections

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1. How do I get an inspection for a home or day care facility?

Call the Fire Prevention/Inspection Division at 620-694-2874.

2. Why are the fire station phone numbers not listed in the phone book?

Hutchinson has an enhanced 911 system for all emergency calls. To avoid an emergency call not being answered due to units being out of the station, the station phone numbers are not listed. Non-emergency calls are routed through 620-694-2871.

3. How do I get a copy of a fire investigation report?

Call Fire Investigations at 620-694-2874.

4. How do I get information about the Youth Firesetter Program?

Call the Fire Prevention Division at 620-694-2874.

5. How do I get a tent permit?

Call Fire Prevention at 620-694-2874, between the hours of 8 a.m. and 5 p.m., Monday through Friday.

6. Whom can I call to clean my chimney and/or fireplace?

Contact information for reputable chimney and fireplace cleaning services can be located in the yellow pages of the AT&T Yellow Pages phone directory (which includes White Pages) for Hutchinson, Kansas, under the listing "Chimney and Fireplace Cleaning and Repairing."

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Fire Reports

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1. How many calls does your department run?

In 2012, the Hutchinson Fire Department responded to 4,160 calls.

2. Why are the fire station phone numbers not listed in the phone book?

Hutchinson has an enhanced 911 system for all emergency calls. To avoid an emergency call not being answered due to units being out of the station, the station phone numbers are not listed. Non-emergency calls are routed through 620-694-2871.

3. How do I get a copy of a fire investigation report?

Call Fire Investigations at 620-694-2874.

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General

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1. What are the operating hours for City Hall

Monday - Friday 8:00am to 5:00pm.

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Home Fire Safety

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1. When should I replace my smoke and/or carbon monoxide detector?

Batteries should be replaced yearly. It is recommended that smoke detector units be replaced every 10 years and carbon monoxide detectors every 5 years. Certain brands need to be replaced earlier.

2. Do I need to put a smoke detector in every room? How many do I need?

Smoke detectors should be placed outside each sleeping area and on every level of the home, including the basement. On floors without bedrooms, detectors should be installed in or near living areas such as dens, living rooms, or family rooms. Call 620-694-2874 for further details.

3. Where can I get a decal to put on my house telling the Fire Department that I have pets that may need rescuing in the event of a fire at my home?

Ask your veterinarian if he/she has the decals available for purchase or ordering. They are available online from a reputable firm, Roberts Company, Inc.

4. Why are the fire station phone numbers not listed in the phone book?

Hutchinson has an enhanced 911 system for all emergency calls. To avoid an emergency call not being answered due to units being out of the station, the station phone numbers are not listed. Non-emergency calls are routed through 620-694-2871.

5. What do I do with old gasoline/oil/paint that I don't want?

Take items to Household Hazardous Waste at the Reno County Landfill; call 620-694-2587 for hours of operation.

6. How do I get information about the Youth Firesetter Program?

Call the Fire Prevention Division at 620-694-2874.

7. Do you get cats out of trees/telephone poles/off of roofs?

No. Try opening a can of tuna, placing it in close proximity of the cat and waiting for the cat to get down on its own.

8. Whom do I call about a fire extinguisher that doesn't work?

Check the Yellow Pages under "Fire Extinguishers."

9. What is the best thing to do for a burn?

Cool a burn with water. Do not use ointments, butter, or other substances. For minor burns contact a physician. For serious burns call 911 immediately.

10. What kind of fire extinguisher should I buy?

Homeowners should buy an extinguisher that can handle Class A-B-C fires. They should be designed to extinguish fires that occur in homes, including wood, paper, flammable-liquids, and electrical fires. Be sure to have the extinguishers(s) serviced yearly. Call 620-694-2874 for a fire extinguisher brochure.

Requirements for extinguishers used in business environments vary by size and type. Call 620-694-2874 for details before purchasing.

11. Does the Fire Department give away smoke detectors?

Yes, the Fire Department has smoke detectors for those that cannot afford to purchase one. Call 620-694-2874, and ask to speak to someone in the Fire Prevention Division.

12. Can I use salt, flour, or baking soda to put out a grease fire?

No, the only thing you should use to put out a grease fire is a lid or an approved "Class ABC" fire extinguisher. You should always have a properly fitting lid next to the stove so that if a fire should start you can quickly put a lid over the pan and turn off the burner.

13. Who can I call to clean my chimney and/or fireplace?

Contact information for reputable chimney and fireplace cleaning services can be located in the yellow pages of the AT&T Yellow Pages phone directory (which includes White Pages) for Hutchinson, Kansas, under the listing "Chimney & Fireplace Cleaning and Repairing."

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Human Resources

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1. How do I apply for a City of Hutchinson job?

On the Human Resources page you'll find an online application guide to help you locate and apply for a job. Remember to keep a record of your username and password when you create your account. Use this same username and password each time you check your application status or apply for other positions. To apply for a position with the City of Hutchinson please view our job openings page.

2. Do I need an email address to complete an online application? How do I get an email address?

Yes, you must have an email address to complete an online application. You can get a free email account online at places like Gmail, Hotmail, Yahoo! Mail. Please note we do not endorse any particular email provider.

3. Do I need to set up an account to apply for a job?

Yes, you must have an account to submit an application and track your job application status.

4. Can I copy and paste information from my resume?

You can copy and paste information from an existing document, but be sure to use plain text so we can read it easily. This means no fancy formatting, bullets or lines.

5. Can I apply by submitting a resume instead of completing an online application?

No, the City will not accept a resume instead of an online application or as a substitute for completing any part of a job application.

6. How soon will I be contacted about my application?

The urgency of filling each opening varies by position, so the time frame for filling the position will vary. We will try to contact every applicant to let them know if they will be considered further or not.

7. How do I access my online account after I create it?

Access your account by entering your username and password on the Applicant Login page.

8. What if I forgot my Username or Password?

Click the "Forgot Your Username" or "Forgot Your Password" link at NeoGov.

9. How often does the City add jobs to the job opportunities list?

We update the job opportunities list with new jobs on an ongoing basis.

10. Can I apply for more than 1 job?

Yes, you can apply for any position of interest to you. Just apply once for a particular position.

11. Can I change a submitted application after a job closes?

No, you can only change your application before the job closing date.

12. Who do I contact for help?

You may contact Human Resources at 620-694-2642 for help with employment opportunities.

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Property Maintenance

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1. How do I file a complaint or concern?

Please see our Complaint and Concern page for information on filing a complaint. Complaints and Concerns Page

2. What happens after a complaint is made?

Concerns regarding any problems begin by either a complaint or concern received by a citizen or an inspector viewing a violation while driving through the area doing other field inspections or working on special projects. Please see our After a Complaint is Made page for more information. After a Complaint is Made Page

3. What is not a code violation?

There are some neighborhood problems that do not fall under our jurisdiction. In general, we can act on behalf of the public at large, but we cannot take action on behalf of one citizen against another. The City does not handle neighbor disputes or civil problems that do not violate public law.

Often a neighbor's tree or other plantings may drop leaves or debris in your yard, or may cause damage to a fence or other structure. These conditions are private matters between the two property owners, and the City has no jurisdiction.

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Public Fire Education (Station Tours, etc.)

Show All Answers

1. Do I need to put a smoke detector in every room? How many do I need?

Smoke detectors should be placed outside each sleeping area and on every level of the home, including the basement. On floors without bedrooms, detectors should be installed in or near living areas such as dens, living rooms, or family rooms. Call 620-694-2874 for further details.

2. Where can I get a decal to put on my house telling the fire department that I have pets that may need rescuing in the event of a fire at my home?

Ask your veterinarian if he/she has the decals available for purchase or ordering. They are available online from a reputable firm, Roberts Company, Inc.

3. Where do I call to get CPR classes?

Call the American Red Cross at 620-662-3336, or the Hutchinson Hospital at 620-665-2120.

4. Why are the fire station phone numbers not listed in the phone book?

Hutchinson has an enhanced 911 system for all emergency calls. To avoid an emergency call not being answered due to units being out of the station, the station phone numbers are not listed. Non-emergency calls are routed through 620-694-2871.

5. How do I get information about the Youth Firesetter Program?

Call the Fire Prevention Division at 620-694-2874.

6. How can I schedule a fire truck or a firefighter at my function?

Call Fire Department Offices at least 3 weeks in advance at 620-694-2871.

7. Why do so many fire apparatus respond to simple incidents?

Fire Department units are dispatched according to information received by the 911 operator. The Hutchinson Fire Department thinks pessimistically when they respond to citizens in need of help. In other words, the firefighters are prepared to deal with the worst that could happen. They are fast, well-trained and pleasant in their response.

A computer selects the closest unit to respond to an incident. The Fire Department's philosophy is to get our firefighters there as soon as possible. This will be either an engine company, a squad unit or a ladder truck company. In preparation for the worse case scenario, an ambulance often is dispatched as well. The first unit on the scene will be a basic life support unit (a unit with emergency medical technicians).

There may be 3 Fire Department vehicles on the scene for what appears to be a "simple" incident. However, in emergency services we have learned that if we assume something is "simple," we can be horribly mistaken. Plus, we respond as fast as we can, prepared to encounter the worst. The winner in these situations will always be the citizen who needs help.

8. What can I do to protect my home from wildland fires?

To protect your home from wildfires you must create a safety zone or firebreak by reducing the amount of dead or dying fuel (vegetation) around your home. This does not necessarily mean all vegetation should be removed. In fact, having fire-resistant plants and trees around your home that are properly trimmed and well watered can serve as a firebreak. For a list of things to do to protect your home from wildfires call the Fire Prevention/Public Education Department at 620-694-2874.

9. Does the Fire Department give away smoke detectors?

Yes, the Fire Department has smoke detectors for those that cannot afford to purchase one. Call 620-694-2874 and ask to speak to someone in the Fire Prevention Division.

10. Can I use salt, flour, or baking soda to put out a grease fire?

No, the only thing you should use to put out a grease fire is a lid or an approved "Class ABC" fire extinguisher. You should always have a properly fitting lid next to the stove so that if a fire should start you can quickly put a lid over the pan and turn off the burner.

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Rental Registration

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1. I received a letter in the mail asking me to confirm that my property is a rental and my property is not a rental. I live in it. What should I do?

Call (620-694-2639) or email (rentalregistration@hutchgov.com) to advise us and have your address checked. A small mismatch in address between the property owner address and site address may have flagged your property as a rental.

2. I own an apartment complex. Do I have to register all of the units?

Yes, each unit must be registered and a $15 registration fee will be charged annually per unit.

3. Do I have to pay for inspections?

No, the annual registration fee will cover the cost of inspections.

4. Do I have to register my rental unit every year?

Yes, registration is required each year. The annual fee is $20 per unit for single-family, duplexes and triplexes. For apartments (4 or more units), the registration fee is $15 per unit.

5. I live more than 100 miles away. Do I have to have a local property manager?

Yes, anyone living more than 100 miles away will need to provide the City with contact information for a local property manager. The property manager will be responsible for arranging for inspections and allowing access to the property. The property manager should be authorized to arrange for repairs on behalf of the owner. The property manager can be any person you designate, however, they must have access to the units and be authorized to make decisions on behalf of the owner.

6. What happens if I don’t confirm my rentals?

You will continue to receive notices from the City and the City will assume all of your listed properties are rentals. Failure to register your units is a Class C Misdemeanor.

7. I am selling my property via land contract. Do I have to register it?

No, but you will need to provide the City with a copy of the contract to confirm that the property is under land contract. The City may request additional information if a land contract does not meet minimum requirements.

8. My rental property is vacant and I have it listed for sale. Do I have to register it?

No, however, you must sign an Affidavit affirming that the property is vacant and that you will not use the property as a rental.

9. Where can I find the Property Maintenance Code?

A copy of the International Property Maintenance Code (IPMC) may be purchased at: www.iccsafe.org (2012 IPMC).
Local amendments to the IPMC can be found on the "City Code" section of the City’s website: www.hutchgov.com. (Refer to Section 21-1801 of the City Code.)
Property Maintenance Code

10. What will the inspector be looking for?

Click on the link below for a checklist of items the inspector will be looking for. Property Maintenance Code Checklist

11. Can I view a PowerPoint presentation on the property maintenance code?

Yes. Click on the link below to view a presentation with pictures on the property maintenance code. PowerPoint Presentation

12. What happens if my unit does not pass inspection?

The City will work with you to establish a compliance timeline. Should the required corrections not be made, the City will invoke normal enforcement measures.

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Reporting a Problem to the Fire Department

Show All Answers

1. Why are the fire station phone numbers not listed in the phone book?

Hutchinson has an enhanced 911 system for all emergency calls. To avoid an emergency call not being answered due to units being out of the station, the station phone numbers are not listed. Non-emergency calls are routed through 620-694-2871.

2. Who do I call if I have problems with bees?

The Hutchinson Fire Department does not remove bees unless there is imminent danger to a person. If such a situation exists, firefighters destroy the bees and the hives. To have bees removed, check in your telephone or internet Yellow Pages under "Beekeepers" or "Pest Control."

Sherman Gunn, Beekeeper, has made the Fire Department aware that he does reside and operate in the Hutchinson area. Interested parties can contact him directly at 620-543-3009.

3. Do you get cats out of trees/telephone poles/off of roofs?

No. Try opening a can of tuna, placing it in close proximity of the cat and waiting for the cat to get down on its own.

4. How do I get information about the Youth Firesetter Program?

Call the Fire Prevention Division at 620-694-2874.

5. Should I call 911 for a fire that I put out?

Yes. No matter how big or small, you should always have the fire department check any fire. We want to make sure the fire is completely out and has not found hidden spaces by which to spread.

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Safety Information for Daycares

Show All Answers

1. Why are the fire station phone numbers not listed in the phone book?

Hutchinson has an enhanced 911 system for all emergency calls. To avoid an emergency call not being answered due to units being out of the station, the station phone numbers are not listed. Non-emergency calls are routed through 620-694-2871.

2. How do I get an inspection for a home or day care facility?

Call the Fire Prevention/Inspection Division at 620-694-2874.

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Smoke/CO Detectors

Show All Answers

1. Why are the fire station phone numbers not listed in the phone book?

Hutchinson has an enhanced 911 system for all emergency calls. To avoid an emergency call not being answered due to units being out of the station, the station phone numbers are not listed. Non-emergency calls are routed through 620-694-2871.

2. Do I need to put a smoke detector in every room? How many do I need?

Smoke detectors should be placed outside each sleeping area and on every level of the home, including the basement. On floors without bedrooms, detectors should be installed in or near living areas such as dens, living rooms, or family rooms. Call 620-694-2874 for further details.

3. Does the fire department give away smoke detectors?

Yes, the fire department has smoke detectors for those that cannot afford to purchase one. Call 620-694-2874 and ask to speak to someone in the Fire Prevention Division.

4. When should I replace my smoke and/or carbon monoxide detector?

Batteries should be replaced yearly. It is recommended that smoke detector units be replaced every 10 years and carbon monoxide detectors every 5 years. Certain brands need to be replaced earlier.

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Stormwater

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1. What is a 'stormwater utility' and how is it different from a stormwater management program?

A stormwater utility is a legally authorized "public enterprise fund", adopted by ordinance and is similar to the water and sewer utilities. It was established to finance the construction and/or reconstruction of portions of the storm water system in the City of Hutchinson.

The stormwater management program for the City of Hutchinson includes the review of hydrology studies for new development construction in the community and compliance based activities associated with EPA and State of Kansas stormwater regulations.

2. What is stormwater?

Stormwater is runoff that is a direct result of precipitation. It flows in pipes, gutters and channels. Runoff can be on the surface in the form of sheet flow in streets, parking lots, sidewalks, construction sites and landscaping. Stormwater infiltrates into the soil and becomes ground water, is used by vegetation or flows into lakes or streams as surface flow.

3. Why do we need to manage stormwater?

Development causes significant changes in stormwater runoff characteristics, including increased volume and rate of runoff entering streams and storm sewer infrastructure and reducing amounts of water filtering into the soil. Such changes cause increased erosion and formation of gullies, increased in-stream scour and erosion, increased sediment deposition, degradation of water quality, peak storm flows that are higher and faster, more frequent flooding, and negative effects on stream ecological communities.

These impacts on both man-made structures and natural systems require management, maintenance, repair and replacement of the City's storm water infrastructure and management system and require careful planning to mitigate existing and future problems.

4. I own a house on a small amount of land. Why would I care about stormwater?

Stormwater effects everybody, we all live downhill from somewhere. Everything we do on our little piece of the earth will have some effect on somebody. If we don't control runoff from our own property, somewhere, somebody down hill from us will feel it. If we all neglect our responsibilities to maintain our own property and control our own runoff, there will continue to be devastating effects on those down hill from us.

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Traffic

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1. Why Doesn't the City Put Up "Children at Play" Signs?

Although some other communities have posted such signs widely in residential
areas, no factual evidence has been presented to document their success in
reducing pedestrian accidents, operating speeds or legal liability. Studies have
shown that many types of signs attempting to warn of normal conditions in
residential areas have failed to achieve desired safety benefits. Unnecessary signs
confuse and annoy drivers. Since nearly every residential block has children
living on it, there would have to be signs on each one. Blocks with no such signs
might imply that no children live there, so it is okay to speed.

Because of these serious considerations, the
Manual on Uniform Traffic Control Devices,
which has been adopted as the Federal Standard,
discourages use of “CHILDREN AT PLAY”
signs. The City of Hutchinson and the State of
Kansas have also adopted the Manual of Uniform
Traffic Control Devices. The signs are not
enforceable and impose no legal requirements on
motorists.

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Utility Billing

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1. How can I pay my bill?

In person, in the drop box at, or mail to 125 E Ave B, online at waterbill.hutchgov.com, pay by phone system 694-2621 option 1, or enroll for automatic bank withdrawal on your due date.

2. What do I do if I am not receiving my mailed bill?

You can receive emailed statements or login to waterbill.hutchgov.com to view your statement.

3. Why are you charging me a $30.00 disconnect fee even though I haven’t been shut off?

Our system adds the $30 fee when we generate the order to send a water technician to disconnect you.

4. Why did my usage increase so much this month?

The difference could be a toilet that you have to jiggle the handle on, a water softener that may cycle too much or a dripping faucet that causes an increase in usage. If you own a business, it could be an ice machine causing this issue.

5. Are there any programs that can help if I am unable to pay my bill?

Please call us or ask for a list of churches and programs that may be willing to help with your utility bill.

6. How soon can I get reconnected?

You will be reconnected the same day payment is received, providing the payment is made before 4:00pm. Payments made after 4:00pm will be put on the schedule for reconnection the following day.  This is due to time constraints since previously submitted orders are already out in the field to be worked.

7. Where do I mail and pay the Service Line warranty of America bill?

This is a company that we have agreed to let use our logo, we are not connected with them.

8. Why do you charge a service fee on to pay on your website?

There is no service fee to pay on our website. Make sure you are at waterbill.hutchgov.com and not another website. Bill pay websites where you can pay multiple bills do charge a fee.

9. Why am I being charged if I am not using any water?

There is a minimum monthly charge for having the service active.

10. Why is it taking so long for you to receive my payment in the mail?

The USPS no longer processes mail in Hutchinson. Any mailed items are sent to Wichita for processing, then return to Hutchinson to be delivered.

11. What is a stormwater fee and why do I have to pay it? Can I opt out?

The stormwater fee is assessed to each property in order to collect the money needed to fund numerous projects to help stormwater exit the City and reduce flooding. You may contact the City Engineering Department for information on the calculation of the fee and how you may be able to reduce your property’s fee.

12. Why did I get a delinquent notice and can you stop sending them to me?

Delinquent notices are a courtesy reminder that we have not received your payment. We send them two days after the due date. It is possible we mailed the delinquent notice the same day we received your payment. At this time, we are not able to remove your name from the delinquent mailing list unless we have received your payment beforehand.

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Zoning (Planning and Development)

Show All Answers

1. Where are my property lines?

You can get a general idea of your property lines from the subdivision plat, if your property is platted. The best way to find your property lines is to have your property surveyed. The City of Hutchinson does not survey properties nor does the City maintain surveys of properties. Only a licensed land surveyor can tell you exactly where your property lines are located.

• Official subdivision plats and property deeds with legal descriptions are recorded at the Office of the Reno County Register of Deeds at 125 W. 1st Avenue in Hutchinson.
• Unofficial dimensions and unofficial legal descriptions are available on the Reno County Parcel Search web site: http://www.renogov.org/132/Parcel-Search.
• Unofficial copies of subdivision plats are located at City Hall in the Planning and Development Department and can also be viewed on the "Subdivision Plat Download Map" at http://www.hutchgov.com/433/GIS-Maps.

2. How do I locate my water or sewer line?

Locations of water mains and sewer mains can be viewed on the General Utility Map at http://www.hutchgov.com/433/GIS-Maps. However, the City of Hutchinson does not have records of private water line or private sewer line locations. A professional plumber may be able to locate your private lines from the water main or sewer main to your house.

3. If I build a new garage or addition onto my house, will my property taxes go up?

Taxes are based upon the appraised value of your property and the prevailing tax rate. Contact the Reno County Appraiser at 620-694-2915 for more information.

4. What is my property zoned?

The Official Zoning District Map of the City of Hutchinson can be found here: http://www.hutchgov.com/DocumentCenter/Home/View/2109

Questions regarding zoning can be referred to the Planning and Development Department at 620-694-2639.

5. What are setbacks and why do I have them?

A setback is a minimum distance that buildings and fences must be placed from property lines. Setbacks are designed to provide for health and safety, adequate room for parking, and a uniform neighborhood appearance.  Contact the Planning and Development Department at 620-694-2639 to obtain setback information for your property. Zoning regulations, platted setback restrictions, utility easements and drainage easements can impact the setbacks for a property.

6. What can I build or plant in the easement on my property?

No buildings, including sheds, can be placed in a utility easement or drainage easement. Fences may be permitted in most utility easements but are generally not permitted in drainage easements. Contact the Planning and Development Department at 620-694-2639 for specific details. Planting in easements is permitted as long as the landscaping is low-investment, such as grasses and small shrubs.

7. Do I need a permit to construct a storage shed, garage or carport on my property?

A building permit is required for all detached structures larger than 120 square feet and all attached structures and additions to existing structures regardless of size. A building permit is not required for detached structures 120 square feet or smaller. Structures that require a permit must meet the adopted building codes of the city. All structures and additions must meet setback requirements (see FAQ #5) and must be at least 5 feet from all other structures.

8. How much does a building permit cost?

The building permit fee for most projects is based upon the cost of construction, including materials and labor. See the building permit fee schedule here: http://www.hutchgov.com/DocumentCenter/Home/View/3611

9. How big can my accessory structure be?

The sidewalls of accessory structures cannot be taller than 12 feet in height. The combined lot coverage of all accessory structures cannot exceed more than 35% of the rear yard. Each zoning district has a maximum lot coverage for accessory structures, typically 10% of the lot. Please confer with Planning Staff to obtain the requirements for your specific property.

10. What is the maximum height for sheds, garages, shops, etc.?

The sidewall height of a residential accessory structure must be no taller than twelve feet (12’).  The total height of the structure cannot exceed the building height limit of the zoning district in which the structure is located. In most districts, the building height limit is 35 feet.

11. What are the restrictions on siding and roofing materials?

Accessory buildings on residential properties are required to have siding and roofing materials that are similar in color and material to the siding and roofing materials used on the house. For more specific details please call the Planning and Development Department at 620-694-2639.

12. What are the requirements for constructing a garage or carport?

You need to obtain a building permit prior to constructing a garage, shed, or carport on your property. A building permit can be obtained from the Inspection Department at City Hall. Wooden, stick-built garages and carports must meet minimum building code standards for footings, walls, and rafters. Metal-framed structures are required to be designed by a licensed Kansas engineer. All companies that build or install garages and carports are required to be registered contractors with the City of Hutchinson. All garages and carports are required to have a concrete floor. Garages and carports are also required to have a paved driveway made of either concrete, asphalt, or asphalt millings with a slurry seal. For more information, see the following brochure: http://www.hutchgov.com/DocumentCenter/Home/View/1060

13. What are the requirements for constructing storage shop buildings?

A building permit is required for a storage shop building larger than 120 square feet. Storage shop buildings must be placed on a permanent foundation or be anchored to the ground with an approved anchoring system. Storage shop buildings are required to meet setback requirements and must be a minimum of five feet (5’) away from all other structures. If the building has a door wider than eight feet (8’), a paved driveway will be required. See FAQ #12.

14. What are restrictive covenants?

Restrictive covenants are private agreements often recorded with the subdivision plat or deed of a property. They usually place restrictions on the use of lots and on architectural design of homes and buildings in the subdivision. Restrictive covenants are usually binding on current and future owners of a property. Restrictive covenants are enforced by property owners who are bound by the covenants or by an appropriate owner’s association. To obtain a copy of any covenants that impact your property, go to the Office of Reno County Register of Deeds at 125 West 1st Avenue in Hutchinson.

15. Who assigns addresses?

The Building Official assigns addresses. The Building Official's office is located in the Building Inspection Department at City Hall, 125 E. Avenue B, in Hutchinson. The telephone number is 620-694-2631.

16. Can I park my RV on my driveway?

A single RV can be parked on the front driveway by a visiting guest or the property owner for a maximum period of five (5) days in any calendar month, but there are restrictions. See the brochure on parking RVs here: http://www.hutchgov.com/DocumentCenter/Home/View/5241

17. Where can I park semi-trucks in the City?

Semi-trucks and trailers can be parked in Industrial Zoning districts indefinitely. They can be parked in Residential and Commercial Zoning districts for less than 24 hours at a time only for loading and unloading goods.

18. Where can I display my vehicle for sale?

Vehicles for sale can only be displayed on property that is owned or leased by the vehicle owner. Vehicles cannot accumulate or be displayed on property unless the City Planning Department has issued a Zoning Certification authorizing such use. Vehicle sales lots are not permitted in Residential Zoning districts.

19. Do I need a permit for a garage sale?

A permit is not required for a garage sale. However, there is a limit of two (2) garage sale events per year per property with a maximum duration of each sale lasting no more than seven (7) days. Garage sales are not allowed in commercial or industrial zoning districts.

20. Do I need a permit for a temporary retail sale?

Yes. Events such as tent sales, tent shelters, firework stands, garden centers or food centers require a Temporary Use Permit. The application must include a site plan showing the layout of the sales area, proof of liability insurance, a Kansas Department of Revenue Sales Tax Certificate, and written authorization from the property owner. The location and number of events per year are limited. Please call the Planning and Development Department for more details at 620-694-2639.

21. Can I keep horses or chickens on my property?

Chickens are allowed in the City, but roosters are not allowed. Properties up to 7,000 square feet can have three chickens. For each additional 2,000 square feet of lot area, one additional chicken may be kept, up to a maximum of 10 chickens. Animals such as cattle, horses, sheep, deer, goats, pigs, hogs, turkeys, ducks, game birds, and geese, are not permitted in the City.

22. Can I operate a daycare from my home?

Yes. You must obtain a Residential Daycare Home Permit from the Planning and Development Department. The daycare provider is required to be licensed by the State of Kansas and must reside on the premises. Before approval or renewal of a Residential Day Care Home Permit, the home must be inspected for compliance with building and fire codes.